Human Recources about Rewards and recognition Essay

Human Recources about Rewards and recognition - Essay Example This paper discusses strategies that can be employed in business to improve the system of reward and recognition both for the staff and the customers. Increased action may not be the necessary outcome of reward. The quality of work is more important than the quantity of work. Some managers give equal importance to both. Therefore, reward should encourage the employee to increase both the quality and the quantity of work. The difficulty with a standardized reward and recognition program is that it is a completely impersonal process. Instead of thinking about the specific people involved, the company provides the same generic rewards to everyone. But when an element of fun and play is added to a financial reward or bonus, the experience becomes personalized and much more memorable for the award recipient. (Weinstein, 1997). The approach to reward and recognition proposed by Zigon is consistent with Victor Vroom’s Expectancy Theory according to which, different employees have different likes and dislikes so standardizing a set of rewards and patterns of recognition may not work for all. Managers’ efforts should be directed at aligning the rewards with the interests of individual employees (University of Minnesota, 2010). In her article, Ryan (n.d.) has evaluated the effectiveness of the non-monetary incentives in comparison to the monetary incentives. Ryan (n.d.) expresses that she could not find any strong empirical evidence to say whether the non-monetary incentives work. However, objective empirical evidence elaborating the strength of the non-monetary incentives is there. Malotte, Hollingstead, and Rhodes (1999) found that the non-monetary incentives like grocery store coupons were 86 per cent effective in returning the patients for the skin test reading whereas efficiency of the monet ary incentive of $10 was 95 per cent. While it is important to take measures to enhance the productivity of the staff, it is equally important to do the needful

Managers in the modern business environment Coursework

Managers in the modern business environment - Coursework Example A stretch goal entails a target that beyond the original goal. Taking into consideration that the managers may be not the ones who set the stretch goals, they may face problems in achieving the goals. This is based on the complexity of the projects they are handling and the communication problem that may arise when informing the backers on how to achieve the stretch goals (Kotter and Dan, 2002). Another notable challenge that the managers are facing is dealing with underperforming workers. While it is the duty of the employees to ensure that the objectives of a firm are achieved, it is the role of the managers to make effort of enhancing the performance of the workers (West, 2012). Once a worker is not in a position to perform, the managers are left in a dilemma whether to fire them or to train them in order to improve their skills. As the managers aim at getting the right workforce that will lead to the achievement of the company objectives. In this regard, managers are faced with a challenge of hiring the right people who will make the organization without using a lot of resources either in training the new employees or collecting mistakes that they do in the course of their duties (Manfred, 2003). Closely related, is to make a delegation decision. Taking into consideration that managers are answerable to the directors or owners of an organization, they do not want to appear as failures in their duties. This implies that during their absenteeism, managers are faced with a challenge of choosing the right worker who will under take vital duties on their behalf (Howell, 2012). Responding to crisis is another challenge faced by individuals in management positions. In the operations of any organizations, challenges such as strikes, workers conflicts and go slows among normally experienced. It is the duty of the ma nagers to ensure that such issues are effectively handled an aspect that is not easy especially